Privacy Statement - 9am GmbH

General notice and mandatory information

Designation of the responsible body

The responsible body for data processing on this website is:

9am GmbH

Marc Clemens

Schönhauser Allee 8 ℅ AchtBerlin

10119 Berlin

The responsible body decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

As a data subject, you have the right to complain to the competent supervisory authority in the event of a data protection violation. The competent supervisory authority regarding data protection issues is the State Data Protection Commissioner of the federal state in which our company's registered office is located. The following link provides a list of data protection officers and their contact details.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, their recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Server log files

In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:

• Visited page on our domain
• Date and time of the server request
• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• IP address

This data is not merged with other data sources. The data processing is based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

Data transmitted via the contact form, including your contact details, are stored in order to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke your consent at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to store it or there is no longer any need to store the data. Mandatory legal provisions - in particular retention periods - remain unaffected.

Storage period of contributions and comments

Contributions and comments as well as related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or had to be deleted for legal reasons.

The storage of posts and comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.

Newsletter data

To send our newsletter, we need an e-mail address from you. Verification of the e-mail address provided is necessary and you must consent to receiving the newsletter. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke your consent at any time. For the revocation, an informal message by e-mail or you unsubscribe via the "unsubscribe" link in the newsletter is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

Data entered to set up the subscription will be deleted in the event of unsubscription. If this data has been transmitted to us for other purposes and elsewhere, it will still remain with us.

YouTube

For the integration and display of video content, our website uses plugins from YouTube. The provider of the video portal is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When a page with an integrated YouTube plugin is called up, a connection to the YouTube servers is established. This tells YouTube which of our pages you have accessed.

YouTube can assign your surfing behaviour directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out first.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Details on the handling of user data can be found in YouTube's privacy policy.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your terminal device. Cookies help us to make our website more user-friendly, effective and secure.

Some cookies are "session cookies." Such cookies are deleted automatically at the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognise you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. Disabling cookies may result in limited functionality of our website.

The setting of cookies that are necessary to carry out electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart) is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are dealt with separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analytics service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies." These are small text files that your web browser stores on your end device and enable an analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server is usually located in the USA.

Google Analytics cookies are set on the basis of Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, if necessary, our advertising.

IP anonymisation

We use Google Analytics in conjunction with the IP anonymisation function. It ensures that Google truncates your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before transmitting it to the USA. There may be exceptional cases where Google transfers the full IP address to a server in the USA and truncates it there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other Google data.

Browser plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. You can also prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in accessible via the following link.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to our website: Deactivate Google Analytics.

For details on how Google Analytics handles user data, please refer to Google's privacy policy.

Order processing

In order to fully comply with the legal data protection requirements, we have concluded an order processing agreement with Google.

Demographic characteristics with Google Analytics

Our website uses the "demographic characteristics" function of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the item "Objection to data collection".

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising programme. As part of the online advertising programme, we work with conversion tracking. After a click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. The cookie allows Google and us to recognise that you have clicked on an ad and have been redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords customers' websites. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that enables personal identification of the users. If you do not wish to participate in tracking, you can object to its use. In this case, the conversion cookie must be deactivated in the user settings of the browser. In this way, it will not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f DSGVO. As website operators, we have a legitimate interest in analysing user behaviour in order to optimise our website and our advertising.

Details on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy.

With a modern web browser, you can monitor, restrict or disable the setting of cookies. Disabling cookies may result in limited functionality of our website.

Google Web Fonts

Our website uses web fonts from Google. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using these web fonts, it is possible to present you with the presentation of our website that we desire, regardless of which fonts are available to you locally. This is done by retrieving the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This is your IP address and which of our pages you have visited. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.

Google is certified for the us-European data protection agreement "Privacy Shield". This data protection agreement is intended to ensure compliance with the level of data protection applicable in the EU.

You can find details about Google Web Fonts here and further information in Google's privacy policy.

Google Tag Manager

The provider is Google Ireland Limited, incorporated and operating under the laws of Ireland, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tag management platform that helps us to manage the tags or scripts needed on this site in a centralized fashion.

Learn about Google Tag Manager’s GDPR compliance and its Privacy Policy.

HubSpot

The provider is HubSpot, Inc., 25 First Street, Cambridge, MA 02141, United States.

HubSpot is a comprehensive inbound marketing and sales software platform. We use HubSpot to create and share marketing, sales and customer service content. When you visit our website, signup for an account, signup for our newsletter or an event organized by us, interact with our platform or content, HubSpot may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you, which HubSpot stores on their service providers' servers but processes as a processor under our instructions and in accordance with HubSpot's Customer Terms of Service, which prohibits HubSpot from using the information except as necessary to provide and improve their services and as required by law.

HubSpot may share Personal Data with their third-party service providers to support HubSpot's products and services. For example, HubSpot uses service providers for data hosting, application development, marketing, sales support and customer support. HubSpot protects the confidentiality of any Personal Data using the same degree of care that it uses to protect the confidentiality of its own confidential information of a similar kind. For further details refer to HubSpot's Terms of Service and Privacy Policy.

Salesforce

The provider is salesforce.com Germany GmbH, 31 Erika-Mann-Str., 80636 Munich, Germany.

Salesforce provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. When you visit our website, signup for an account, signup for our newsletter or an event organized by us, interact with our platform or content, Salesforce may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you. Salesforce, Inc. and/or its affiliated entities are responsible for the processing of your Personal Data as described in their Privacy Statement, unless specified otherwise, and act as the controller of such Personal Data.

Segment

The provider is Twilio Ireland Limited, a company registered in the Republic of Ireland, whose registered address is 3 Dublin Landings, North Wall Quay, Dublin 1, Ireland.

Segment is a Customer Data Platform (CDP), that simplifies collecting and using data from the users of digital properties (websites, apps, etc). As the operator of this website and app, we have a legitimate interest in analysing user behaviour in order to optimise our website/app. We use Segment, to collect, transform, send, and archive our first-party customer data such as anonymized analytics, usage and performance data.

Segment offers a Data Processing Addendum (DPA) as a means of meeting contractual requirements of applicable data privacy laws and regulations, such as GDPR, and to address international data transfers. Segment’s online Data Protection Addendum (DPA) is already part of and incorporated into Segment's Terms of Service.

Mixpanel

The provider is Mixpanel, Inc., One Front Street, 1 Front St #28th, San Francisco, United States.

Mixpanel is an event analytics service company. It tracks user interactions with web and mobile applications. Data collected is used to build custom reports and measure user engagement and retention. As the operator of this website and app, we have a legitimate interest in analysing user behaviour in order to optimise our website/app. We use Mixpanel, to collect, transform, analyse, send, and archive our first-party customer data such as anonymized analytics, usage and performance data.

Mixpanel offers a Data Processing Agreement (DPA) as a means of meeting contractual requirements of applicable data privacy laws and regulations, such as GDPR, and to address international data transfers. This supplements Mixpanel's Terms of Use and provides contractual safeguards to its customers for the processing of personal data sent through Mixpanel.

UserGuiding

The provider is Contact Privacy Inc. Customer 7151571251, 96 Mowat Ave, Toronto, Canada.

UserGuiding is a no-code user onboarding platform. We use UserGuiding to display interactive walkthroughs and dynamic feedback forms throughout our app. We might send first-party customer data such as anonymized analytics and usage to help show more targeted and relevant content, and to assess which users engaged with UserGuiding tours. The legal basis for UserGuiding processing this data is legitimate interest (to help provide UserGuiding’s service).

UserGuiding is GDPR compliant. Read more in UserGuiding's Privacy Policy.

Dropbox Sign

The provider is Dropbox International Unlimited Company, 5 Hatch Street Upper, Saint Kevin's, Dublin, Ireland.

Dropbox Sign is a tool to prepare, send, e-sign, and track agreements. We use Dropbox Sign to allow our users to send signature requests, see signature request status and self-sign documents. This requires us to send a set of personal and legal data to Dropbox Sign. 

Dropbox Sign has built processes to make its service compliant with the requirements of applicable data privacy laws and regulations, such as GDPR, and to address international data transfers (learn more).

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